Builds are failing for some customers on Performance Plans

Incident Report for CircleCI

Resolved

This incident has been resolved, all build should be back to normal.

Posted Mar 11, 2020 - 20:49 UTC

Monitoring

A fix has been implemented and we are now seeing previously blocked builds on Custom Performance and Performance Plans beginning to recover.

Posted Mar 11, 2020 - 20:46 UTC

Identified

We have identified the reason why some customers on Custom Performance Plans and Performance Plans are experiencing issues due to a recent change.

Posted Mar 11, 2020 - 20:45 UTC

Investigating

We are currently investigating why some customers on the Performance Plan and Customer Performance Plans are blocked from building.

Posted Mar 11, 2020 - 20:41 UTC

This incident affected: Docker Jobs, Machine Jobs, and macOS Jobs.