Bitbucket customers are seeing errors when accessing the CircleCI Web UI.

Incident Report for CircleCI

Resolved

This incident has been resolved. Thank you for your patience.
Posted Nov 17, 2020 - 07:41 UTC

Monitoring

A fix has been rolled out and we are currently monitoring. Please let us know if you are still seeing any issues.
Posted Nov 17, 2020 - 07:33 UTC

Update

We have identified the cause and currently working with Bitbucket to resolve this issue. We are currently waiting Bitbucket to roll out the fix.
Posted Nov 17, 2020 - 07:24 UTC

Identified

We have identified the cause and currently working with Bitbucket to resolve this issue.
Posted Nov 17, 2020 - 07:04 UTC

Update

We are actively investigating in order to identify the cause.
Posted Nov 17, 2020 - 06:44 UTC

Update

We are actively investigating in order to identify the cause.
Posted Nov 17, 2020 - 06:18 UTC

Update

We are actively investigating in order to identify the cause.
Posted Nov 17, 2020 - 05:57 UTC

Update

We are actively investigating in order to identify the cause.
Posted Nov 17, 2020 - 05:16 UTC

Update

We are actively investigating in order to identify the cause.
Posted Nov 17, 2020 - 04:56 UTC

Update

We are actively investigating in order to identify the cause.
Posted Nov 17, 2020 - 04:34 UTC

Update

We are still investigating in order to identify the cause.
Posted Nov 17, 2020 - 04:09 UTC

Update

We are actively investigating in order to identify the cause.
Posted Nov 17, 2020 - 03:44 UTC

Update

We are still investigating and found out that this issue only affects Bitbucket customers.
Posted Nov 17, 2020 - 03:19 UTC

Investigating

Customers are seeing errors when accessing the CircleCI Web UI.
Posted Nov 17, 2020 - 02:48 UTC
This incident affected: CircleCI UI.
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