We are investigating DNS errors that may prevent workflows and jobs from running.

Incident Report for CircleCI

Resolved

This incident is resolved and jobs should be running as expected.

Posted Jul 28, 2020 - 11:50 UTC

Update

Jobs should no longer be impacted, but we are still monitoring to assure full resolution. If you have any ongoing issues with running jobs please submit a support ticket https://support.circleci.com/hc/en-us/requests/new?ticket_form_id=855288

Posted Jul 28, 2020 - 11:35 UTC

Monitoring

The underlying DNS issues appear to be recovering and we're monitoring the results. As a precaution we've routed traffic away from the impacted zone to prevent any possible ongoing issues.

Posted Jul 28, 2020 - 11:05 UTC

Identified

We've identified the DNS issues are related to an incident happening on a specific AWS Availability Zone. More details can be found on their status page: https://status.aws.amazon.com/

We're working to route traffic around this zone.

Posted Jul 28, 2020 - 10:38 UTC

Investigating

We're currently investigating DNS issues that may prevent jobs from running. We'll share a status update in 20 minutes.

Posted Jul 28, 2020 - 09:28 UTC

This incident affected: Pipelines & Workflows.